Competitive Intelligence Function and Process Development Program

A. Awareness and Developmental Stage:
- Competitive Intelligence Workshop
- Best Practices / Case studies – World Class CI
Programs
- Competitive Intelligence
(CI) Diagnostic
- Information Audits
- Evaluation of Internal & External Sources of
Competitive Intelligence
- Evaluation of major Competitive Intelligence
Technologies
- Processing & Distributing of CI products
- Push Technologies
- Agent Technology
- Shared-Knowledge Systems
- Document Management
- Entreprise Intelligence Portals
- Knowledge Management
- CI in other countries within European Union and
globally
Best
Practices / Case studies – World Class CI Programs
B. Competitive Intelligence Program Implementation Stage:
- CI Program Implementation
- Tactical versus Strategic CI
- Identification of Critical Success Factors
- CI Sources of Information & Evaluation Techniques
- CI Analytical Models and Techniques
- CI Products and Services Design and Pilot
testing
- Writing Intelligence Reports Techniques
- Linking Benchmarking tool and CI
- CI and Knowledge Management Functions
- CI Return on Investments Measurements
- CI staff training and on the job training
- Communication Strategy within CI team and the
whole company
- Mergers, Acquisitions, Strategic Planning
Financial Intelligence
- Mergers & Acquisitions Due Diligence and
Competitive Intelligence
- Sales & Marketing Intelligence
- CI and Customer Relationship Management
- Market Research
- Small and Medium size Enterprises CI Functions
- Legal Issues and Code of Ethics of Competitive
Intelligence
C. Competitive Intelligence Program Outsourcing Stage:
- Competitive Intelligence Program Outsourcing and
Turnkey Solutions