Competitive Intelligence Function and Process Development Program

A. Awareness and Developmental Stage:

• Competitive Intelligence Workshop
• Best Practices / Case studies – World Class CI Programs
• Competitive Intelligence (CI) Diagnostic
• Information Audits
• Evaluation of Internal & External Sources of Competitive Intelligence
• Evaluation of major Competitive Intelligence Technologies
• Processing & Distributing of CI products
• Push Technologies
• Agent Technology
• Shared-Knowledge Systems
• Document Management
• Entreprise Intelligence Portals
• Knowledge Management

• CI in other countries within European Union and globally

Best Practices / Case studies – World Class CI Programs

B. Competitive Intelligence Program Implementation Stage:

• CI Program Implementation
• Tactical versus Strategic CI
• Identification of Critical Success Factors
• CI Sources of Information & Evaluation Techniques
• CI Analytical Models and Techniques
• CI Products and Services Design and Pilot testing
• Writing Intelligence Reports Techniques
• Linking Benchmarking tool and CI
• CI and Knowledge Management Functions
• CI Return on Investments Measurements
• CI staff training and on the job training
• Communication Strategy within CI team and the whole company

• Mergers, Acquisitions, Strategic Planning Financial Intelligence
• Mergers & Acquisitions Due Diligence and Competitive Intelligence
• Sales & Marketing Intelligence
• CI and Customer Relationship Management
• Market Research
• Small and Medium size Enterprises CI Functions
• Mentoring Approach

• Legal Issues and Code of Ethics of Competitive Intelligence

C. Competitive Intelligence Program Outsourcing Stage:

• Competitive Intelligence Program Outsourcing and Turnkey Solutions